Important Notes for the house:
1.) No Toilet Paper in the toilet, please place all used toilet paper in the bins by the toilet! The plumbing is not made to handle anything that wasn't once food.
2.) We have a an industrial water filter by the kitchen sink for drinking! The water out of the faucets is okay for brushing teeth etc, but we recommend to drink water out of the filter. Please note there is a water dispenser in the fridge that needs to be manually filled up. Our favorite tactic is to use the 5L plastic jugs, fill them up with water and then pour it into the dispenser, or you can alternatively just chill the jug.
3.) We also have a small ice maker in the back corner of the dining room. Just fill up the water tank on it with clean water and it will make its own ice. Alternatively ice can be purchased from the local grocery stores (Soriana, Chedraui etc.)
4.) The pool upstairs can be a bit cold at night, so feel free to connect a hose to the hot water dispenser behind the washing machine and enjoy the hot water from the tap. Please make sure to turn off once finished!!! There are also pool lights that you can turn on with the little remote stored on the desk in the upstairs bedroom. The receiver is underneath the pool stairs, point the remote there.
5.) This is a residential neighborhood, many guests live here year-round. Please don't play any loud music outside or inside at night. Quiet hours start at 10PM. If you are too loud security guards will come and ask you to be quiet. Also please don't play any music outside at the gym or pool if there are other people there, please be respectful of people trying to relax.
6.) If you need any thing else please text Alejandro, our property manager! Also check out the tulum page on this website, it has recommended places to go, and tips how to access beaches and the ruins.
7.) Please take the trash and the recycling out to the rubbish bins by the boxito at the entrance to the main road. It's a 5 min walk, we would really appreciate it!